Hospitality

Hospitality modules

The courses follow European Union legislation but are not legislation specific (i.e. suitable for use in the USA, Far East etc.) All courses are 100% editable in the cloud at no additional cost.

Coronavirus and Working from Home

This learning session is essential for anyone working in a hotel or residential hospitality environment under the UK government retail guidelines. This advice covers good practice whatever the territory.

Customer Service General Application e-Learning

This customer service e-learning course demonstrates how poor customer service can affect the brand and company image and how to manage and deal with customers.

Guest Complaints e-learning

This e-learning covers handling guest or client complaints, how to escalate them and following up afterwards.

Guest Name Usage e-Learning

Guest Name Usage deals with tips to find out clients’ names, how to deal with guests whose name you do not know and names which are complicated.

Telephone Courtesy e-learning

The telephone courtesy training focuses on how to answer the phone efficiently, transfer calls, put calls on hold and take messages.

Food Safety - An Introduction

This module is part of a complete course on food safety covering chilling, cross-contamination, cooking and cleaning.

Food Safety - Cross Contamination e-Learning

This module deals with the most common cause of food poisoning - cross-contamination.

Food Safety - Cleaning

This module covers cleaning environments where food is stored, prepared and served.

Food Safety - Chilling e-Learning

This module covers how to chill and freeze food safely and is a single part of a complete course on food safety covering chilling, cross-contamination, cooking and cleaning.

Food Safety - Cooking

This module covers safe cooking in a restaurant or catering environment and is appropriate for anyone preparing or handling food.

Food Safety - Final Quiz e-Learning

This module is the quiz of a part of a complete course on food safety covering chilling, cross-contamination, cooking and cleaning. Successful completion provides certification of this course.

Uniquely All Courses 100% Customisable in the Cloud!

Jackdaw Cloud Authoring e-Learning

... and e-learning modules on average equates to 1-2 hours CPD.

elearning equates to 1 hour CPD

Let's chat to see how we can help you?

Open eLMS catalogue has over editable 200 courses in its library with a variety of purchasing options, make a meeting below or contact us for a spreadsheet of all courses with links directly to them.