Open eLMS: Learning Management like Netflix with video conferencing

GDPR Customer Service

GDPR Customer Service

Data Protection and Security

An overview of the new regulations with practical advice on what steps to take in a customer service role.

Learning Goals

  • Data Protection and the GDPR
  • Companywide Preparations
  • Importance of Clarity, Opt-in Consent and Privacy Notice (COP)
  • Practical examples of putting COP in action


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