Open eLMS: Learning Management like Netflix with video conferencing

Customer Service

Customer Service

HR, Induction & General Business Skills

Learn how to deliver excellent customer service and recognise bad customer service. Customer service is dealt with externally and internally with worked examples. Training is also given in how to learn from customer insights.

Learning Goals

  • Know how to live our customer service commitments
  • Know how to communicate with our customers to deliver great customer service
  • Deliver good internal as well as external customer service
  • Understand how we learn from our customer insights


Contact us for further information, an on-site demonstration or any other aspects of our development approach.
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